Returns & Exchanges

At Wide Open, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Our goal is to ensure your wardrobe fits your lifestyle perfectly, or we will make it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Attach the Label

  Download and print the pre-paid shipping label provided through our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or ship your exchange within 5-7 business days of receipt.